We understand that you may still have questions. That’s why we’ve compiled the most frequently asked questions here and will add more answers over time. Still can’t find what you’re looking for? Feel free to get in touch with us – we’re happy to help.
No. Our solution is designed to seamlessly integrate with your current infrastructure. Typically, we can go live within a day, but the timeline may vary depending on defining rules, connecting network components, and coordinating with your IT provider. All we require is a dedicated server to collect data from the sources you wish to monitor for risk, and the deployment of our agents on your computers and servers.
No. Our customers are the owners responsible for the data they create and store on a dedicated Fryqua server. We provide the tools and support to improve their security landscape.
No. We do not have access to our customers' data. All data is stored on a dedicated server either at the customer's location or with their preferred provider.
Yes. We understand that organizations may undergo changes like mergers or reorganizations. That's why our customers can reduce the number of computer users by up to 10% during their license term, and the license fee will be adjusted accordingly. Furthermore, they can always increase the number of computer users with no maximum limit, and the license fee will remain the same throughout the term.
Yes. We acknowledge that budgeting for security challenges can be tough. We often provide discounts to new customers to help them experience the added value we bring to their security environment. Existing customers can also receive discounts by extending their license terms for a longer period.
Yes. We offer a partner and referral program. Please get in touch with us for more details.